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   Friday, May 09, 2008 Call 713.269.6413 Today!
 
 
 
  Support
Every now and then everyone needs help. Find answers to most of your questions here. If you can not find an answer to your question please feel free to open a trouble ticket. We promise to have your issue resolved in 24 hours or your hosting is free for the month! To open a trouble ticket Email and let's us know your problem.



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 Email Support:
  1. How do I setup my outlook or outlook express?
  2. I can recieve email however, I cannot send any, why?
  3. My Outlook keeps asking me for my user name and password, WHY?
  4. Why does my Outlook keeps getting duplicate messages? How do I get it to stop?
  5. How do I change my email password?
  6. Is my Email Protected from Virus?
Need to check your email? Use our Web Mail.
Email Address:
Password:

FTP Support:
  1. What is FTP?
  2. What's my Username and password?
    Your user Name and password was emailed to you when your account was orginally setup. Please Email support@newtechlabs.com If you have lost this information and we will reset your FTP account.
  3. Can I change my password?
    NO. To change your FTP password simply email Support@newtechlabs.com and we will reset your password.
Web Site Scripting Support:
  1. Is Perl, PHP, Front Page Extentions or ASP enabled on the server?
  2. How Do I send Email Via my Web Page?
  3. How Do I Upload a File via my Web page?
MassMail / Web Site Editor Support:
  1. I can't upload a picture, why?
Domain Registration and Hosting Support:
  1. How long does it take before I can use my Domain name?
  2. What is a Name Server and why do I need one?
  3. New Tech Labs Registration Agreement and the Service Agreement
  4. New Tech Labs Privacy Policy and Practices
General Help:
  1. My computer is running slow, or seems to have pop up windows opening from no where; Why?
  2. if your computer has constant network traffic even when your not on it then please scan it for virus.


24 x 7 Support
High-performance / high-reliability
Free DNS entries
Pop and SMTP Servers
Web Based Email
Graphical Website Statistics
Nightly Backups
FTP Access
Domain Registration for $15.00

For more information please check out our Web Packages.


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